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This page was last updated Saturday 16th July 2011
 

 


About Buttercup Jewellery
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  • All necklaces are approximately 18” long. 

  • All bracelets are approximately 7.5 ” long. 

  • Because I make this jewellery myself, if you need something a little bit longer or shorter please contact me and I’ll do my best to oblige. Depending on what you require, there may be a small charge for extra crystals etc.

  • Likewise, if you see something you like but would like me to ‘tweak’ it slightly, please let me know (info@buttercup-designs.co.uk).

  • Bespoke silver and bead jewellery can be made to order - please contact me with your ideas (info@buttercup-designs.co.uk).

  • All jewellery will be wrapped in acid free tissue paper and presented in a pretty organza bag.

Gift Vouchers
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If you just can't decide what to buy or are in a hurry then why not buy a Buttercup gift voucher?

There is no expiry date on the vouchers so there's plenty of time for the recipient to choose a gift for any reason or season!

Simply call or e-mail me with the value of your gift voucher and e-mail address and I'll issue a card with a unique Gift Voucher code to you or your friend.

You can also add a message to your friend - just let me know what you want to say.

I can e-mail the card (if time is tight or you need to print it there & then!) and/or post it via Royal Mail*.

Payment for the vouchers can be made via Paypal (in which case the Gift Voucher can be sent within 1 day) or by cheque (in which case the voucher will be sent once funds have cleared).

* Please note that Gift Vouchers will be sent 1st class recorded and a standard fee of £1 will be added to cover post & packing. There's no additional shipping charge for any additional vouchers ordered at the same time & sent to the same address.


Payment
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PayPal

  • My preferred method of payment is by PayPal.
  • I use PayPal to process all credit and debit card payments.
  • You don't need a PayPal account to pay by PayPal; you just need your debit or credit card.
  • When you select the "Checkout" button you will be transferred to the Buttercup payment page on a secure Paypal server.

Cheques/Postal Orders


Shipping Costs
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  • All items within the SO50 postcode area will be hand delivered free of charge:
    Note: please make sure you choose the free local delivery option at checkout to benefit from this service!

  • All other UK orders under £150 can either be sent by:
    Royal Mail First Class Recorded Delivery at a cost of £2.00 (UK only)
    OR
    Royal Mail Special Delivery (guaranteed next day) at a cost of £5.40.
    Please note that you need to place your order before 12 noon to use the next (working) day service and Saturday/Sundays are not classed as working days by the Royal Mail.

  • All orders over £150 (including wholesale) will be sent by Royal Mail Special Delivery and incur post and packaging costs of £5.40 per order (UK only), regardless of the number of items you purchase.

  • There are 2 options for international shipping:
    - Standard Airmail costs £2.00 per order, regardless of the number of items you purchase.
    - Airsure (which is an insured priority service and can be tracked) costs £6 (for orders under £34) or £8 (for orders over £34) per order, regardless of the number of items you purchase.

  • Please contact Zoë if you wish to arrange an alternative delivery option.

Delivery
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  • Items are generally made to order and all orders will be dealt with the same day.   I aim to despatch all items as soon as I can, but please allow approximately 5 working days for delivery. Please note it could take a little longer at peak times (such as Christmas). If you let me know of any deadlines you have I'll let you now whether I can meet them!

  • A delivery date for commissions will be agreed upon order. 

  • Urgent orders can sometimes be prioritised (even sent out the same day!).
    Please call or e-mail sales@buttercup-designs.co.uk to check delivery times before you place your order or make a note in the 'Special Notes' section at checkout.

  • All items within the SO50 postcode area will be hand delivered free of charge:
    Note: please make sure you choose the free local delivery option at checkout to benefit from this service!

  • All other items are sent either recorded delivery or special delivery and will require a signature on arrival. 

  • If you would like me to contact you prior to dispatch to arrange a delivery date, please make a note of this at the checkout (in the 'Special Notes' section).

  • If no-one is available to sign for the parcel, a card will be left with instructions on how to arrange re-delivery or collect it from your nearest Collection Office.

Packaging
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  • Each piece of Buttercup jewellery will arrive wrapped in acid free tissue paper inside a pretty organza bag.  Larger pieces will be in a box. Your order is then placed in a padded envelope for posting.

Returns
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  • All my jewellery is sold with a guarantee of workmanship. If you have any problem with the order you have received please contact me immediately and return your package via recorded post with a clear explanation of the problem.

  • Returns must be made within 2 weeks of receipt of goods.

  • Please note that due to hygiene reasons I'm afraid I cannot issue a refund or credit note for pierced earrings unless they are faulty.

  • I cannot accept liability for items lost or damaged in the post. Items are the customer’s responsibility until I receive them, so please insure your jewellery by returning it via Royal Mail recorded delivery.

  • When returning items to me, please ensure original gift packaging is included, and items are suitably protected.

Jewellery Parties
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  • Hosting a party is a fun way of bringing Buttercup jewellery into the comfort of your own living room (or any other room in your house, or workplace, or village hall, for that matter!).

  • Your friends and family will have the opportunity of a get together to view and purchase the latest unique designs from Buttercup, many of which are not on the web site as they are made in limited numbers.

  • There will usually be two Buttercup representatives at your party to help your guests with any questions or design ideas.

  • We can take special bespoke orders at your party.

  • As a thank you, every hostess will receive 15% of the sales total to be taken in Buttercup jewellery of your choice (for example, if we take £200, you receive £30 worth of jewellery).

  • Buttercup will supply personalised invitations for your guests, plus all display materials and jewellery.

  • We will usually travel up to 30 minutes from Eastleigh (Hampshire) with our jewels but if you live a little further afield please contact us and we'll try our best to oblige.

  • Please contact Zoë for any further information: zoe@buttercup-designs.co.uk.

Live too far away, or just don't fancy any extra washing up??!

Then why not contact contact Zoë (zoe@buttercup-designs.co.uk) for information on how to have a virtual jewellery party? You'll be surprised how easy it is and you still qualify for 15% of the total party sales and free delivery!

 


Swarovski Colour Chart
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Caring for your Jewellery
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There are a few simple measures you can take to care for your jewellery:

  • Never immerse your jewellery in water, either by washing or swimming in it, as this can cause thread to break, and discolouring of stones and fastenings.

  • Always store your jewellery in its individual gift packaging.  Not only will this avoid your jewels getting scratched or tangled, but it will also minimise the tarnishing that may occur if they are left unprotected in air for a period of time.

  • Avoid spraying perfume or hairspray onto jewellery, as this can significantly dull the sparkle of crystals and possibly discolour natural stones and pearls.

  • Always clean silver jewellery with an anti-tarnish care cloth.

Getting in Touch
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Telephone: +44 (0) 7795 476960

e-mail: info@buttercup-designs.co.uk

Postal address: 393 Fair Oak Road, Eastleigh, Hants. SO50 7AB, UK


Links

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www.betweendreams.co.uk
Stockists of original art and beautifully handmade gifts.

www.nicholasspens.co.uk
Designer of beautiful hand crafted bespoke furniture using wood and composite materials.

www.kidspyjamas.co.uk
A range of traditional style kids pyjamas and children's nightwear.

www.stardustkids.co.uk
Punk, rock and hip hop inspired kids and baby clothes and t-shirts.  The site also includes a range of exclusive kids guitars, children's electric guitars and instruments.

www.walkerc.co.uk
Photos of people, places and objects. The flowers are particularly beautiful - and some are for sale!


Proprietor: Zoë Digweed.
Registered address: 393 Fair Oak Road, Eastleigh, Hants. SO50 7AB, UK.